CatrovaCer

company

About

Conversation Analysis AI for call centers

  • 1 - 10

Details

Last Funding Type
Non-Equity Assistant
Industries
Artificial Intelligence,B2B,Call Center,Information Technology,Software
Founded date
May 26, 2019
Number Of Employee
1 - 10
Operating Status
Active

We have built a conversation analysis AI. You can give it call recordings/chat logs, and it will show you what differentiates your top performers from the rest, according to data. It will give personalized recommendations to turn the average performers into stars. The relative performance can be visualized via a dashboard with custom metrics like politeness, enthusiasm, the correctness of the information, the caller's reactions to answers, and if the agent is repeating the script over and over again.

Situations, where things are going south, would immediately be alerted to the manager with a summary of what happened and an open line for her to join the call.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
1
CatrovaCer has raised a total of — in funding over 2 rounds. Their latest funding was raised on Aug 1, 2020 from a Non-Equity Assistant round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Aug 1, 2020 Non-Equity Assistant 1 Detail

Investors

Number of Lead Investors
Number of Investors
1
CatrovaCer is funded by 1 investors. Newchip are the most recent investors.
Investor Name Lead Investor Funding Round
Newchip Non-Equity Assistant