Exotel

company

About

Exotel is a SaaS company with full stack customer engagement, including contact center software, communications API, and conversational AI.

Details

Last Funding Type
Series D
Last Funding Money Raised
$40M
Industries
Cloud Data Services,CRM,Machine Learning,Messaging,Mobile Apps,SaaS,Software,Speech Recognition,Video Chat
Founded date
Jan 1, 2011
Number Of Employee
251 - 500
Operating Status
Active
Legal Name
Exotel Techcom Pvt. Ltd.
Also Known As
Exo

Exotel is the emerging market’s leading AI-powered cloud customer engagement platform. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 25 million calls daily simplifying customer engagement for over 6000 companies in India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,), manage their customer engagement with Exotel’s omnichannel contact center (saas) and a suite of voice and messaging APIs over the cloud.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
6
$75.70M ₹850M
Exotel has raised a total of $75.70M ₹850M in funding over 2 rounds. Their latest funding was raised on Jan 3, 2022 from a Series D round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Jan 3, 2022 Series D $40M 1 Steadview Capital Detail
Sep 29, 2021 Series C $35M 7 Detail
Jun 2, 2021 Series Unknown ₹450M 6 A91 Partners
Blume Ventures
Detail
Dec 10, 2020 Series Unknown ₹400M 1 A91 Partners Detail
Feb 5, 2013 Seed $205.88K 1 Detail

Investments

Number of Investments
Number of Lead Investments
6
0
Exotel has made 6 investments. Their most recent investment was on Sep 20, 2022, when Headquarters raised $5M.
Date Company Name
Round Money Raised Industry Lead Investor
Sep 20, 2022 Headquarters
Pre-seed $5M Accounting
May 11, 2022 Lighthouse Labs
Seed $9.10M Blockchain
Apr 14, 2022 Loop Crypto
Seed $4M Cryptocurrency
Mar 8, 2022 WalletConnect
Series A $11.25M Cryptocurrency
Oct 26, 2021 Sipher
Seed $6.80M Blockchain

Investors

Number of Lead Investors
Number of Investors
6
14
Exotel is funded by 14 investors. Steadview Capital and Mumbai Angels are the most recent investors.
Investor Name Lead Investor Funding Round
Steadview Capital Yes Series D
Mumbai Angels Yes Seed
A91 Partners Series C
Arun Sarin Series C
Blume Ventures Series C
CX Partners Series C
IIFL Asset Management Series C
Singularity Growth Opportunities Fund Series C
Sistema Asia Capital Series C
Binny Bansal Series Unknown

Employee Profiles

Number of Employee Profiles
6
Exotel has 6 current employee profiles, including Executive Shivakumar Ganesan
Executive
Executive
Board member
Employee
Executive

Acquisition

Exotel has acquired 3 organizations. Their most recent acquisition was MyVoyce on Nov 3, 2015. They acquired MyVoyce for 0.

Date Company Name
Industry Acquisition Type Price
Nov 3, 2015 MyVoyce
acquisition Detail
Jun 29, 2021 Ameyo
Computer merge Detail
Nov 11, 2021 Cogno AI
Artificial Intelligence acquisition Detail