Details

Last Funding Type

Private Equity（PE）

Last Funding Money Raised

$580M

Industries

Artificial Intelligence,Cloud Computing,SaaS,Software

Founded date

Jan 1, 1990

Number Of Employee

5001 - 10000

Operating Status

Active

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.