Jeff Rubin, who joined Accolade at its founding in 2007, was instrumental in developing our model for working with people. The go-to person for anything related to Behavioral Health Operations, Jeff guides us in how best to engage and influence clients. His basic philosophy—that health stems from mental and physical well-being supported by social factors—is core to our holistic approach to healthcare.Jeff’s role includes the ongoing “care and feeding” of our engagement model, as he oversees the development and continuous improvement of processes and capabilities related to behavioral health. Providing tools and training to our Health Assistants and Stewards is also part of his job.In his early years with Accolade, Jeff wore many hats as he guided product development. He was the first site director and process owner for logistics and the tools we use to search for providers.“I especially enjoy feeling the direct effects of helping a large number of people,” Jeff says. “This is a place where I can accomplish that and get to feel like a 'knight in shining armor.' I've never worked with such smart people who keep me constantly challenged.”Prior to joining Accolade, Jeff was VP, Clinical Operations, for CIGNA Behavioral Health for 15 years and, earlier, he was chief psychologist at Manhattan Psychiatric Center. Jeff also has maintained a private practice in psychotherapy since 1983.Jeff holds a doctorate in education, as well as a master of arts and master of science, all from Columbia University. He completed post-doctoral training in Organizational Development and Consultation through a joint program of William Alanson White Institute and Wharton.Jeff and his spouse, David, share their home with their Labrador Hayley.