Overview

Gender

male

James Colgan currently serves as the Senior Director of Product Management – Enterprise for Outlook Mobile, Mac, Desktop for Microsoft in San Francisco. In his time at Microsoft, he has been responsible for growing Microsoft Outlook on iOS and Android to over 54 million MAU (monthly active members), in just 6 months, from the previous number of under 1-million.

James specializes in understanding product management from the context of the user. This unique insight enables him to develop compelling products that also delight, and ignite, the experience of the customer.

Besides his current position, Colgan has rapidly grown business for revolutionary startups, well-known companies and multibillion-dollar juggernauts through the effective optimization of both the customer and user journey.

Respected by his peers for his customer empathy and understanding, as well as the ability to develop highly rated consumer products, Colgan leverages disruptive technologies and an analytic-based knowledge of consumer behaviors/needs in order to spur tremendous growth for companies of all sizes.

In addition to playing a key role in the cultural transformation of Outlook, Colgan has enhanced the user interface and experience of customers and casual users at organizations as varied as Nestlé, Novartis, Unilever, Dentsu Aegis, Koch Industries and Bank of America.